1. How do I find what I'm looking for?
2. How do I order?
3. What is your return policy?
4. What forms of payment does beautyglō accept?
5. Do you charge sales taxes?
6. When will I receive my purchase?
7. Do you ship to other countries?
8. How long does it take for international shipping?
9. How much do you charge for shipping?
10. How do I check on an order after it's placed?
11. Which brands can I find at beautyglō?
12. Is my credit card transaction secure?
13. Does beautyglō use cookies?
14. How do I contact beautyglō?
15. Will beautyglō sell my email to third party?
16. How do I purchase Gift Certificates?

1. How do I find what I'm looking for? [top]

Our catalog is divided into several major categories:

Shop By Product: Cellex-C, glōMineral. Click on the product and select the brands from the pulldown menu.

Shop by Brand: Click on the SHOP BY BRAND button to show the brands that we carry from our store. Select the brand from the pulldown menu. A list of product will appear for each of the brand.

Search: Enter the keyword into the SEARCH box. For example, if you like to search for "lipstick", enter that into the Search box. A list of all the lipsticks from our website will appear on the screen.

New Arrivals: Click on the NEW ARRIVALS button will show all the items that are newly arrive in our store.

Best Seller: Click on the BEST SELLER button will show all the items that are best seller from our store.

Special: Click on the SPECIAL button will show our weekly special items.

2. How do I order? [top]

Click "ORDER" on the item detail page to make a purchase. You'll see a summary of the merchandise you selected. Enter the Quantity that you would like to purchase.

Click "KEEP SHOPPING" if you would like to continue shopping.
Click "CHECK OUT" when you're ready to purchase your items.
Review your order. If you have a coupon code, enter the code in the Coupon Code box. Enter the shipping address.

You'll then enter our secure server page, where you will enter your credit card information. Please review your order again. If the information is correct, click PLACE ORDER at the bottom of the page.

3. What is your return policy? [top]

Please follow this Return Policy link to see our return policy:

4. What forms of payment does beautyglō accept? [top]

beautyglō's online store accepts Visa, MasterCard, American Express, Discover Credit Cards, JCB, and Paypal. We do NOT currently accept debit cards that require input of PIN numbers.

5. Do you charge sales taxes? [top]

We collect and pay state and local sales taxes for merchandise shipped to addresses within California (9.25%). Sales tax will not be added for other states.

6. When will I receive my purchase? [top]

The length of time it takes for you to receive your purchase depends where the shipment is going. We normally ship merchandise from our fulfillment centers within 48 hours or 2 business days from when your order is placed in our system. Our standard USPS Priority Mail Shipping Option therefore will arrive at most continental US addresses by the fourth or fifth business day after you place your order.

7. Do you ship to other countries? [top]

We do ship to most international destinations.

8. How long does it take for international shipping? [top]

The average time for you to receive shipment is about 7-10 business days. Some countries may take longer than other due to the time that it takes to clear custom.

9. How much do you charge for shipping? [top]

Please follow this Shipping FAQ link to see the charge for shipping:

10. How do I check on an order after it's placed? [top]

When the order ships, beautyglō will email the shipping tracking number to you. You may then access the shipping company's website to track your package(s).

12. Which brands can I find at beautyglō? [top]

beautyglō offers you a vast selection of major brand, including Cellex-C and glōMinerals

13. Is my credit card transaction secure? [top]

beautyglō uses the latest data encryption for the Yahoo Store! All credit card transactions are secured.

14. Does beautyglō use cookies? [top]

Cookies are small text items that are written to and stored on your computer. beautyglo.com uses cookies to store your shopping cart items while you browse our online store.

15. How do I contact beautyglō by email? [top]

You may send beautyglō email at assistance@beautyglo.com. We will reply to your inquiries within 24 hours. If you don't hear from us within 24 hours, we suggest that you provide us with a different email address; chances are your email account may be down and unable to receive email. Please double check email address/account making sure it is correct.

16. Will beautyglō sell my email to third party? [top]

All our customer's emails are kept confidential. We will not reveal your email to any third party vendors.

17. How do I purchase beautyglō Gift Certificates? [top]

You can purchase gift certificates in varying amounts. Click on the Gift Certificate button and enter the desired amount that you would like to purchase.